Performance Appraisals Training

Overview

Outline

Feedback

What is Performance Appraisals training?

Many managers are concerned about how to best carry out appraisals and to link this to development plans and future training.

This one day performance appraisals training course will identify the benefits of appraisal, the key skills required and how to assess its effectiveness.

This appraisals course is designed for individuals who carry out staff appraisals, and are looking to build their confidence and effectiveness in this essential skill.

We'd be happy to arrange this course at our training centre in Brighton, UK or can arrange to come to your place of work. Wherever you'd like to train, just give us a call on +44 (0)1273 622272 for more information - or to book.

What are the objectives of Performance Appraisals training?

Having completed this appraisals training course delegates will be able to:

Understand the purpose of the appraisal process and your role and responsibilities as appraiser.
Plan, prepare and structure a review.
Remain fair and consistent, avoiding bias.
Achieve honest and open communications.
Learn how to listen and give clear and specific feedback.
Define areas for appraise development and set clear objectives.
Tackle performance problems and sensitive issues effectively.
Conduct appraisals in a confident and professional manner.

Who is this course for?

This training course is ideal for those who conduct staff appraisals i.e. Managers and HR Professionals and are looking to build upon this skill.

The Importance of Staff Performance Appraisal:

Defining aims, purpose, objectives in order to improve performance
Developing an Effective Appraisal System
Frequency of appraisal, supported by one-to-ones and informal review
Action plans and development plans

Your Responsibilities:

Approaching appraisals with confidence
Getting balanced and honest feedback on performance
Effective Planning for the Appraisal
Gathering the information you need: drafting an appraisal plan

The Performance Appraisal Interview:

Establishing open and honest communications
Questioning and listening skills
Planning and conducting a structured, balanced and participative discussion
Review of current compared to previous performance

Managing the Performance

Providing evidence
Dealing with conflict
Addressing issues of poor performance

Setting SMART objectives

Adopting an Assertive and Confident Appraisal Technique
Interpersonal skills within the appraisal interview
Inspiring confidence in the appraisal
Overcoming resistance and handling unco-operative individuals

Giving Feedback

Completing the appraisal document
Using positive and action promoting language
The Follow-up Process
Identifying areas of concern

Informal with plenty of discussion. The course provided real life examples of both good and bad.

Angela Spencer - CPJ Field & Co

I have only been on the receiving end of performance appraisals and as a successful salesperson was nervous about how to prepare for the appraisals of struggling sales consultants. I am now confident in how to prepare and handle these difficult appraisals.

Laura Hodgson - Travel Nation

Performance Appraisals Training

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