ITIL® Intermediate Training - Planning, Protection & Optimisation

What is ITIL® Intermediate Training - Planning, Protection & Optimisation training?

The ITIL® Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

ITIL® Intermediate Course Planning, Protection and Optimisation Exam

The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions.  Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.

Who is ITIL® Intermediate Training - Planning, Protection & Optimisation training intended for?

Before attending this course you must hold a valid ITIL Foundation Certificate.

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Course Objectives

Upon completion of this ITIL® Intermediate Planning, Protection & Optimisation course you will have a comprehensive understanding of:

  • Service Management as a Practice
  • Processes across the Service Lifecycle pertaining to the practice elements within Planning, Protection and Optimisation
  • Capacity management as a capability to realise successful service design
  • Availability management as a capability to realise successful service design
  • IT Service Continuity Management as a capability to support overall Business Continuity Management
  • Information security management as part of the overall corporate governance framework
  • Planning, Protection and Optimisation roles and responsibilities
  • Technology and Implementation Considerations
  • Challenges, Critical Success Factors and risks

Who is this course for?

Anybody working towards the ITIL Expert Level and IT professionals working within or about to enter a Planning, Protection & Optimisation environment who require a detailed understanding of the processes, functions and activities involved.

Modules

  • Introduction to Planning, Protection and Optimization
  • Capacity Management
  • Availability Management
  • IT Service Continuity Management (ITSCM)
  • Information Security Management
  • Demand Management
  • Challenges, Critical Success Factors and Risks
  • Planning, Protection and Optimisation Roles and Responsibilities
  • Technology and Implementation Considerations

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. 

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Starting Price:£1975

Duration:5 Days

ITIL® Intermediate Training - Planning, Protection & Optimisation Calendar

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Starting Price:£1975

Duration:5 Days

ITIL® Intermediate Training - Planning, Protection & Optimisation

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Please reach us at+44 20 4571 2395 or info@siliconbeachtraining.co.uk or for more information about the schedule

ITIL® Intermediate Training - Planning, Protection & Optimisation

Sorry! Our team is updating this schedule!


----- OR -------

Please reach us at+44 20 4571 2395 or info@siliconbeachtraining.co.uk or for more information about the schedule

ITIL® Intermediate Training - Planning, Protection & Optimisation

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Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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