ITIL® Intermediate Training - Planning, Protection & Optimisation

What is ITIL® Intermediate Training - Planning, Protection & Optimisation training?

The ITIL® Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

ITIL® Intermediate Course Planning, Protection and Optimisation Exam

The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions.  Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.

Who is ITIL® Intermediate Training - Planning, Protection & Optimisation training intended for?

Before attending this course you must hold a valid ITIL Foundation Certificate.

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Course Objectives

Upon completion of this ITIL® Intermediate Planning, Protection & Optimisation course you will have a comprehensive understanding of:

  • Service Management as a Practice
  • Processes across the Service Lifecycle pertaining to the practice elements within Planning, Protection and Optimisation
  • Capacity management as a capability to realise successful service design
  • Availability management as a capability to realise successful service design
  • IT Service Continuity Management as a capability to support overall Business Continuity Management
  • Information security management as part of the overall corporate governance framework
  • Planning, Protection and Optimisation roles and responsibilities
  • Technology and Implementation Considerations
  • Challenges, Critical Success Factors and risks

Who is this course for?

Anybody working towards the ITIL Expert Level and IT professionals working within or about to enter a Planning, Protection & Optimisation environment who require a detailed understanding of the processes, functions and activities involved.

Modules

  • Introduction to Planning, Protection and Optimization
  • Capacity Management
  • Availability Management
  • IT Service Continuity Management (ITSCM)
  • Information Security Management
  • Demand Management
  • Challenges, Critical Success Factors and Risks
  • Planning, Protection and Optimisation Roles and Responsibilities
  • Technology and Implementation Considerations

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. 

Keypoints

keypoints accredited

Starting Price:£1975

Duration:5 Days

ITIL® Intermediate Training - Planning, Protection & Optimisation Calendar

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keypoints accredited

Starting Price:£1975

Duration:5 Days

ITIL® Intermediate Training - Planning, Protection & Optimisation

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Please reach us at+441273622272 or info@siliconbeachtraining.co.uk or for more information about the schedule

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Virtual, UNITED KINGDOM

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Duration : 5 Days

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17 May 2021

£1995
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Virtual, UNITED KINGDOM

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Duration : 5 Days

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14 Jun 2021

£1995
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Virtual, UNITED KINGDOM

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Duration : 5 Days

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28 Jun 2021

£1995
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Virtual, UNITED KINGDOM

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Duration : 5 Days

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12 Jul 2021

£1995

ITIL® Intermediate Training - Planning, Protection & Optimisation

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Upon purchase you will receive a password via the email you used to purchase the course.

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You will have access to the platform for 90 days to complete your course.

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