Administering System Centre Configuration Manager and Intune

What is the Administering System Centre Configuration Manager and Intune (M20696) Training Course?

By achieving this Microsoft Technical Course Certification you will receive expert instruction and hands-on practice of configuring and managing clients and devices by using Microsoft System Center v1511 Configuration Manager, Microsoft Intune, and their associated site systems. In this five-day training course, you will learn day-to-day management tasks, including how to manage software, client health, hardware and software inventory, applications, and integration with Intune. You also will learn how to optimise System Center Endpoint Protection, manage compliance, and create management queries and reports.

Administering System Centre Configuration Manager and Intune (M20696) Training Course Objectives

After completing this training course, and earning the certification, students will be able to:

Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment.
Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
Deploy and manage the Configuration Manager client.
Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.
Identify and configure the most appropriate method to distribute and manage content used for deployments.
Distribute, deploy, and monitor applications for managed users and systems.
Maintain software updates for PCs that Configuration Manager manages.
Use Configuration Manager to implement Endpoint Protection.
Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
Configure an operating-system deployment strategy by using Configuration Manager.
Manage mobile devices by using Configuration Manager and Intune.
Manage and maintain a Configuration Manager site.

Who is this Administering System Centre Configuration Manager and Intune (M20696) Training Course for?

This training course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager and Intune to manage and deploy PCs, devices, and applications. By using Configuration Manager with Intune, EDAs also can support either domain-joined or non-domain-joined Bring Your Own Device (BYOD) scenarios, mobile-device management, and secure data access on common operating-system platforms, such as Windows, Windows Phone, Apple iOS, and Android.

This Microsoft Technical course also is for individuals who are interested in taking exam 70-696: Managing Enterprise Devices and Apps.

Who is this course for?

Before attending this course, students must have working knowledge at the system-administrator level of the following:

Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
Installation, configuration, and troubleshooting for Windows-based personal computers.
Basic concepts of public key infrastructure (PKI) security.
Basic understanding of scripting and Windows PowerShell syntax.
Basic understanding of Windows Server roles and services.
Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms.

Students who attend this training can meet the prerequisites by obtaining equivalent knowledge and skills through hands-on activities, or by attending the following courses:

Course 20697-1: Installing and Configuring Windows 10
Course 20697-2: Deploying and Managing Windows 10 Using Enterprise Services
Course 20411: Administering Windows Server® 2012

Module 1: Managing computers and mobile devices in the enterprise

This module describes the features that Configuration Manager and Intune include, and it details how you can use these solutions to manage PCs and mobile devices in an enterprise environment.

Lessons

Overview of systems management by using enterprise management solutions
Overview of the Configuration Manager architecture
Overview of the Configuration Manager administrative tools
Tools for monitoring and troubleshooting a Configuration Manager site
Introduction to queries and reports

Lab:Exploring the Configuration Manager tools

Searching in the Configuration Manager console
Using Windows PowerShell with Configuration Manager
Using Configuration Manager Service Manager to manage components
Monitoring site and component status
Reviewing log files by using the Configuration Manager Trace tool

Lab: Creating queries, and configuring Reporting Services

Creating data queries
Creating subselect queries
Configuring a Reporting Services point
Creating a report by using Report Builder

After completing this module, students will be able to:

Explain how to use Configuration Manager to address the challenges of managing systems and users in today’s enterprise.
Describe the Configuration Manager architecture.
Describe the management tools that you use to perform administrative functions for Configuration Manager.
Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
Describe the Configuration Manager queries and reports.

Module 2: Preparing the management infrastructure to support PCs and mobile devices

This module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery. Additionally, it describes how Configuration Manager interacts with the Microsoft Exchange Server environment to discover and manage mobile devices.

Lessons

Configuring site boundaries and boundary groups
Configuring resource discovery
Configuring the Exchange Server Connector for mobile-device management
Configuring user and device collections

Lab: Configuring boundaries and resource discovery

Configuring boundaries and boundary groups
Configuring Active Directory discovery methods

Lab: Configuring user and device collections

Creating a device collection
Creating a user collection
Configuring a maintenance window

After completing this module, students will be able to:

Configure boundaries and boundary groups.
Configure resource discovery.
Configure the Exchange Server connector.
Configure the Microsoft Intune connector for mobile device management.
Configure user and device collections.

Module 3: Deploying and managing clients

This module explains the supported operating systems and devices, the software requirements, and the different methods for installing the Configuration Manager client. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure the client settings to perform routine management tasks.

Lessons

Introduction to Configuration Manager client
Deploying the Configuration Manager client
Configuring and monitoring client status
Managing client settings in Configuration Manager

Lab: Deploying the Microsoft System Center Configuration Manager client software

Preparing the site for client Installation
Deploying the Configuration Manager client software by using client push installation

Lab: Configuring and monitoring client status

Configuring and monitoring client health status

Lab: Managing Client Settings

Configuring client settings
Describe the requirements and considerations for installing the Configuration Manager client software
Deploy the Configuration Manager client software
Configure and monitor client status
Manage client settings

Module 4: Managing inventory for PCs and applications

This module describes the inventory collection process. Additionally, it details how to configure, manage, and monitor hardware and software inventory, and use the Asset Intelligence and software metering features.

Lessons

Overview of inventory collection
Configuring hardware and software inventory
Managing inventory collection
Configuring software metering
Configuring and managing Asset Intelligence

Lab: Configuring and managing inventory collection

Configuring and managing hardware inventory

Lab: Configuring software metering

Configuring software metering

Lab: Configuring and managing Asset Intelligence

Preparing the site for Asset Intelligence
Configuring Asset Intelligence
Monitoring license agreements by using Asset Intelligence
Viewing Asset Intelligence reports
Describe inventory collection
Configure and collect hardware and software inventory
Manage inventory collection
Configure software metering
Configure Asset Intelligence

Module 5: Distributing and managing content used for deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content that is used for deployments.

Lessons

Preparing the infrastructure for content management
Distributing and managing content on distribution points

Lab: Distributing and managing content for deployments

Installing a new distribution point
Managing content distribution
Prepare the infrastructure for content management.
Distribute and manage content on distribution points.

Module 6: Deploying and managing applications

This module explains describes the methods for creating, deploying, and managing applications with Configuration Manager. Also it explains how to use the Software Center and the Application Catalog to install available applications and manage deployments on unconventional applications. In addition, it describes how to install Windows 10 apps and virtualized applications.

Lessons

Overview of application management
Creating applications
Deploying applications
Managing applications
Deploying virtual applications by using System Center Configuration Manager (optional)
Deploying and managing Windows Store apps

Lab : Creating and deploying applications

Installing and configuring the Application Catalog roles
Creating applications with requirements
Deploying applications

Lab : Managing application supersedence and removal

Managing application supersedence
Uninstalling the Excel Viewer application

Lab : Deploying virtual applications by using Configuration Manager (Optional)

Configuring support for Microsoft Application Virtualization (App-V)
Deploying virtual applications

Lab : Using Configuration Manager to deploy Windows Store apps

Configuring support for sideloading Windows Store apps
Configuring a Windows Store app
Deploying Windows 10 apps to users
Describe the application management features of Configuration Manager
Create applications
Deploy applications
Manage applications
Configure and deploy virtual applications
Configure and deploy Windows Store apps

Module 7: Maintaining software updates for managed PCs

This module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring software updates to your Configuration Manager clients.

Lessons

The software updates process
Preparing a Configuration Manager site for software updates
Managing software updates
Configuring automatic deployment rules
Monitoring and troubleshooting software updates

Lab : Configuring the site for software updates

Configuring and synchronizing the software-update point

Lab : Deploying and managing software updates

Determining software-update compliance
Deploying software updates to clients
Configuring automatic deployment rules
Describe how the software updates feature integrates with Configuration Manager.
Prepare the Configuration Manager site for software updates.
Manage the evaluation and deployment of software updates.
Configure automatic deployment rules.
Monitor and troubleshoot software updates.

Module 8: Implementing Endpoint Protection for managed PCs

This module explains how to use Configuration Manager to implement Endpoint Protection.

Lessons

Overview of Endpoint Protection in Configuration Manager
Configuring, deploying, and monitoring Endpoint Protection policies

Lab : Implementing Microsoft System Center Endpoint Protection

Configuring the System Center Endpoint Protection point and client settings
Configuring and deploying Endpoint Protection policies
Monitoring Endpoint Protection
Configure Endpoint Protection to detect and remediate malware and security vulnerabilities.
Configure, deploy, and manage Endpoint Protection policies.

Module 9: Managing compliance and secure data access

This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.

Lessons

Overview of compliance settings
Configuring compliance settings
Viewing compliance results
Managing resource and data access

Lab : Managing compliance settings

Managing configuration items and baselines
Viewing compliance settings and reports
Configuring remediation in compliance settings
Using compliance information to create collections
Describe compliance settings features.
Configure compliance settings.
View compliance results.
Manage resource and data access.

Module 10: Managing operating-system deployments

This module explains how to use Configuration Manager to create a strategy for operating-system deployments.

Lessons

An overview of operating-system deployment
Preparing a site for operating-system deployment
Deploying an operating-system

Lab : Preparing a site for operating-system deployment

Managing the site system roles used to support operating-system deployment
Managing packages to support operating-system deployment

Lab : Deploying operating-system images for bare-metal installations

Preparing the operating-system image
Creating a task sequence to deploy an image
Deploying an image
Describe the terminology, components, and scenarios used to deploy operating systems by using System Center Configuration Manager
Describe how to prepare a site for operating system deployment
Describe the process used to deploy an operating system image

Module 11: Mobile device management using Configuration Manager and Microsoft Intune

This module explains how to manage mobile devices by using Configuration Manager and Intune.

Lessons

Overview of mobile-device management

Lab : Managing mobile devices with on-premises infrastructure

Managing mobile devices with on-premises infrastructure
Managing mobile devices by using Configuration Manager and Intune
Managing settings and protecting data on mobile devices
Deploying applications to mobile devices
Preparing Configuration Manager prerequisites for on-premises mobile-device management
Enrolling and configuring a Windows Phone 10 mobile device
Describe mobile device management
Manage mobile devices with an on-premises infrastructure
Manage mobile devices by using Configuration Manager and Intune
Manage settings and protecting data on mobile devices
Deploy application to mobile devices

Module 12: Managing and maintaining a Configuration Manager site

This module explains how to use manage and maintain a Configuration Manager site. It describes role-based administration, Remote Tools, and the site maintenance tasks that you can manage by using Configuration Manager. Additionally it explains how to back up and recover a Configuration Manager site system.

Lessons