Business Process & Change Management Training

Our Business Process & Change Management Course is made up of our Change Management Training and Business Process Management Training courses.

Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders. The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business purpose.

Organisations also often recognise the challenge of getting people to change shortly after starting implementation. The new approach is expected to go in unopposed but when the welcome mat doesn't appear the project team scrambles to do some patch up communication - often with poor results. Managing people change is a critical skill in today's world of rapid and continuous change.

Course Objectives

This intensive two-day Business Process & Change Management training course focuses on the essential skills business people require to analyse and improve or redesign their processes and manage the people change process.

  • Develop a business process strategy to meet stakeholder needs.
  • Analyse, improve, design and develop processes to meet stakeholder needs.
  • Align technology, organisation, and facilities with the business process strategy and design.
  • Apply their knowledge to manage process projects effectively.
  • Identify, clarify and manage business benefits arising from process change.
  • Discuss the fundamental challenges in getting people to change and for that change to be sustained.
  • Understand and be able to apply the key steps required to successfully manage people change.
  • Establish appropriate governance structures for process and people change.

Who is this course for?

Business and IT executives, managers, project managers and team managers who will be involved in analysing and redesigning their business processes and managing the transformation of people.

Business Process Management

  • Introduction to Business Transformation
  • Critical success factors for effective process renewal
  • Business Process Management Methodology
  • Project organisation and governance
  • Risk management
  • Process mapping
  • Analysing the existing processes and their performance
  • Renewing the process design
  • Developing the process
  • Verifying the new or renewed processes
  • Aligning the organisation structure & job roles
  • Implementing the new or renewed processes
  • Operating the new processes and improvement

Change Management

  • Introduction to Change Management
  • Why does change fail?
  • How do people react to change?
  • Developing a Case for Change
  • Stakeholders impact, influence, concerns and potential resistance to change
  • Assessing the readiness for change
  • Defining the principles on which the change will be managed
  • Developing a change management plan
  • Identifying change agents and defining their roles
  • Developing a communication strategy and plan
  • Creating a reinforcing change process
  • Managing the challenges that arise in initiating and sustaining change


keypoints accredited

Starting Price:£985

Duration:1 Day

Business Process & Change Management Training Calendar


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keypoints accredited

Starting Price:£985

Duration:1 Day

Business Process & Change Management Training

Sorry! Our team is updating this schedule!

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Please reach us at+44 20 4571 2395 or or for more information about the schedule

Business Process & Change Management Training

Best Selling Course in UNITED KINGDOM




Duration : 1 Day


15 Dec 2023


Business Process & Change Management Training

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Your Online (Business Process & Change Management Training) Package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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Onsite Training

Our Onsite/In-house Training method is most selected by organisations, as it allows them to train their employees at their choice of place. We can also tailor the course content to focus on your needs.

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Some Facts Worth Shouting About

To win in this competitive world, you need to be constantly moving forward, and Silicon Beach Training is the one that can help you. Our courses are highly engaging as we have high-quality and certified training courses for both individuals and organisations that are structured in easy to digest modules. We don't compromise on the quality of our trainers. We have:

Our Clients

With extensive experience working with large organisations, national and local government, universities, charities, SMBs and individuals we believe that no client is too big or too small. This creates a diverse atmosphere on our scheduled courses with the opportunity to discuss solutions for a wide range of problems. We excel at developing bespoke training solutions for prestigious clients including EDF Energy, Sport England and Tesco PLC.

Banco Central Do Brasil

Nationwide Building Society

EDF Energy

EDF Energy

Sport England

Sport England

Tesco PLC

Tesco PLC

Imperial College London

Imperial College London

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