Consulting Skills Training

Overview

Outline

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What is Consulting Skills Training?

The need for consulting work is more important than ever as businesses look to improve their processes and streamline operations. Hence, business skills and personal development training courses are greatly important.

The aim of this Consulting Skills training course is to develop the consulting skills of professional staff to promote and improve a client centered approach.

Having completed this consulting skills training course participants will be able to:

Build an effective working relationship with their clients,
Carry out an initial diagnosis of client needs,
Contract with clients to provide a framework within which they will work,
Provide feedback to a client,
Review and evaluate solutions implemented,
Develop ongoing relationships with their clients.

We offer Consulting Skills courses on a private basis with course content tailored to your specific goals. Call us on +44 (0)1273 622272 to discuss your needs.

Course Objectives

Having completed this Consulting Skills training course participants will be able to:

Build an effective working relationship with their clients
Carry out an initial diagnosis of client needs
Contract with clients to provide a framework within which they will work
Provide feedback to a client
Review and evaluate solutions implemented
Develop on-going relationships with their clients

Who is this course for?

This Consulting Skills training course is designed for anyone operating in a consulting capacity. The programme is particularly suitable for those consulting in their professional field or as an internal consultant.

What is consultation?

Consulting v. managing; different consultancy styles and key features; transferring ownership; linking activities to organisational aims and goals.

The consulting process.

Consulting is really a series of stages or phases, and we use ECIFAR (entry, contracting, investigation, feedback, action, review) to explore the key activities and skills of each of these phases of the process.