Consulting Skills Training

What is Consulting Skills Training?

The need for consulting work is more important than ever as businesses look to improve their processes and streamline operations. Hence, business skills and personal development training courses are greatly important.

The aim of this Consulting Skills training course is to develop the consulting skills of professional staff to promote and improve a client centered approach.

Having completed this consulting skills training course participants will be able to:

  • Build an effective working relationship with their clients,
  • Carry out an initial diagnosis of client needs,
  • Contract with clients to provide a framework within which they will work,
  • Provide feedback to a client,
  • Review and evaluate solutions implemented,
  • Develop ongoing relationships with their clients.

We offer Consulting Skills courses on a private basis with course content tailored to your specific goals. Call us on +44 (0)1273 622272 to discuss your needs.


Course Objectives

Having completed this Consulting Skills training course participants will be able to:

  • Build an effective working relationship with their clients
  • Carry out an initial diagnosis of client needs
  • Contract with clients to provide a framework within which they will work
  • Provide feedback to a client
  • Review and evaluate solutions implemented
  • Develop on-going relationships with their clients

Who is this course for?

This Consulting Skills training course is designed for anyone operating in a consulting capacity. The programme is particularly suitable for those consulting in their professional field or as an internal consultant.

What is consultation?

  • Consulting v. managing; different consultancy styles and key features; transferring ownership; linking activities to organisational aims and goals.

The consulting process.

  • Consulting is really a series of stages or phases, and we use ECIFAR (entry, contracting, investigation, feedback, action, review) to explore the key activities and skills of each of these phases of the process.

Key skills in consultancy.

  • Questioning, listening, matching energy, diagnosing and analysis, feedback.

Consulting issues.

  • Ethical considerations; the true client.

Current Perceptions:

  • Individual Roles
  • Clients View
  • Ideal Situation

Introduction to Consultancy:

  • Key skills and behaviours required by a consultant
  • The consultancy process
  • Self-analysis

Entry and Contracting Phases:

  • Key skills and behaviours
  • practical session

Investigation phase:

  • Diagnosis techniques
  • Analysis techniques

The final Stages Process - key skills:

  • Feedback
  • Action
  • Review
  • Practical Session

Consulting Issues:

  • Ethical issues
  • Who is the real client?
 

Comprehensive notes and clear models, a wealth of great examples and advice. The course met the stated objectives plus all of my personal ones.

Stephen Olley - Family Investments

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Duration:1 Day

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Our Onsite/In-house Training method is most selected by organisations, as it allows them to train their employees at their choice of place. We can also tailor the course content to focus on your needs.

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To win in this competitive world, you need to be constantly moving forward, and Silicon Beach Training is the one that can help you. Our courses are highly engaging as we have high-quality and certified training courses for both individuals and organisations that are structured in easy to digest modules. We don't compromise on the quality of our trainers. We have:

Our Clients

With extensive experience working with large organisations, national and local government, universities, charities, SMBs and individuals we believe that no client is too big or too small. This creates a diverse atmosphere on our scheduled courses with the opportunity to discuss solutions for a wide range of problems. We excel at developing bespoke training solutions for prestigious clients including EDF Energy, Sport England and Tesco PLC.

Banco Central Do Brasil

Nationwide Building Society

EDF Energy

EDF Energy

Sport England

Sport England

Tesco PLC

Tesco PLC

Imperial College London

Imperial College London

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