Modelling Business Processes Training

This Modelling Business Processes training course is designed to be both practical and participative.

It provides a comprehensive framework for process improvement and explores tools and techniques within this framework.

It is aligned with Paul Harmon's work on Business Process Change and also to the modelling standards of the Unified Modelling Language.

We also provide private and in-company Modelling Business Processes courses. Call +44 (0)1273 622272 to discuss your requirements.

BCS Certification

This Modelling Business Processes course prepares delegates to sit the one-hour, open book, examination leading to the certificate in Business Process Modelling offered by the BCS (formerly ISEB). The certificate also earns one 'credit' towards the BCS diploma in Business Analysis.

Course Objectives

At the end of this Modelling Business Processes training course, delegates will be able to:

Discuss various ideas and approaches for improving business processes
Model an organisation including the business environment and core business processes
Model current business processes using a standard notation
Analyse business tasks and specify their scope and behaviour
Analyse the human performance aspects of tasks and processes
Appreciate the levels of measurement needed to ensure process improvement
Evaluate and improve business processes by applying re-design patterns
Define frameworks for process re-design and implementation