Business Skills Topics

Leadership Training

Poor leadership can ruin businesses - but great leadership can bring real competitive advantages. Our 2-day Leadership Training course is one of our most popular public programmes. We also provide Change Management and Decision Making courses for business leaders.

Business Skills And Personal Development Training

Here you'll find everything you need to develop the core business skills of your staff. From good Time Management, to Assertiveness and Confidence Building, Facilitation and Presentation Skills courses, we have everything you need to ensure that staff have all of the professional skills they need to work effectively.

Sales and Customer Service Training

Develop the skills your sales and customer service teams need to differentiate your products or services, close more business and retain repeat clients. Our range of programmes includes Key Account Management, Customer Service Excellence and Telephone Sales training amongst others.

Management Training

Our wide range of Management Training includes courses to develop the capabilities of managers at all levels. Our public Management Skills for New Managers course provides a solid grounding for newcomers. We can also arrange tailored training and coaching sessions covering Communication and Delegation.

Change Management Training

We've launched our new APMG-accredited Change Management Training Courses in response to a rising demand for an established, certified, process driven method for managing change in the workplace. We offer the full Change Management Practitioner course as well as the Foundation course.

Microsoft Office Training

Whether you're a beginner or a guru - we have a range of Microsoft Office Courses to suit any level. Our ExcelProject and Access Training courses run regularly, and we can arrange WordOutlook and Powerpoint programmes to suit. We also run VBA for Excel for all you Excel super-users!

Contract Management

Learn the essentials of contract management with us and gain vital skills for your career.

Contract Management is a 2-day course aimed at those looking for greater understanding of contract law and contract management best practice. You will learn how to understand the language of contracts and how to maximise value from your contracts while reducing risk. It would be useful if you are familiar with the contracting process, but this is not required.

Human Resources Training and Coaching

Develop the skills your sales and customer service teams need to differentiate your products or services, close more business and retain repeat clients with Human Resourecs Training. Our range of programmes includes Key Account Management, Customer Service Excellence and Telephone Sales training amongst others... 

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