What is Supporting Windows 8.1 (M20689)?

Get detailed instruction and hands-on practice upgrading your configuration and troubleshooting skills from Windows 7 to Windows 8.1 in this 3-day Microsoft Official training course. This training course is designed for experienced IT professionals who configure and support Windows PCs and devices. You will learn the new skills you need to support Windows 8.1 in a Windows Server domain environment with managed access to the Internet and cloud services. You will learn how to install and customise Windows 8.1 operating systems and apps, as well as how to migrate user state and settings. The labs in the training course incorporate Windows PowerShell and Group Policy and other Windows management tools. With the increasing BYOD trend, learn to control access for non-domain joined Windows devices through Workplace Join services and Work Folders. Additionally, you will learn how to resolve common support issues related to Windows 8.1, including troubleshooting Internet Explorer, recovering BitLocker encrypted drives, and optimising performance. Finally, you will learn about implementing Client Hyper-V in Windows 8.1. As part of the learning experience, you will perform hands-on exercises in a virtual lab environment. This training course also helps candidates prepare for Exam 70-689, MCSA: Upgrading Your Skills to MCSA Windows 8. NOTE: This training course is based on Windows 8.1 Enterprise Edition with domain services provided by Windows Server 2012 R2.

Who is Supporting Windows 8.1 (M20689) intended for?

The primary audience for this training course is IT professionals who configure and support Windows 7 or Windows 8-based PCs, devices, users, and associated network and security resources, and who wish to update their skills to Windows 8.1. The audience includes experienced IT Professionals who focus on supporting a broad range of technical issues related to Windows operating systems, devices, cloud services, applications, networking, and hardware.
A secondary audience for this training course includes certification candidates who want to migrate their current credentials to the Microsoft Certified Solutions Associate (MCSA) for Windows 8.1, and have either:

• An existing Microsoft Certified IT Professional (MCITP) level certification for Windows 7
• An existing Microsoft Certified Solutions Associate (MCSA) level certification for Windows 8

Before attending this training course, students should have:

• At least two years of experience in the IT field
• Knowledge of networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
• Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
• Understanding of the certificate security and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS)
• Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals
• Understanding of Microsoft Windows Client essentials; for example, working knowledge of Windows XP, Windows Vista, Windows 7 and/or Windows 8
• Basic understanding of Windows PowerShell syntax
• Basic awareness of Windows deployment tools (Windows ADK components: Windows PE, Windows SIM, VAMT, ImageX, USMT, and DISM concepts and fundamentals) but no actual prerequisite skills with the specific tools are assumed

Who is this course for?

Before attending this course, students must have:

• Technical knowledge of networking fundamentals, including Transmission Control Protocol/Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
• Familiarity with Microsoft® Active Directory® Domain Services (AD DS) principles and fundamentals of AD DS management
• Understanding of the Public Key Infrastructure (PKI) components and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS)
• Knowledge of Microsoft Windows Server ® 2008 or Windows Server 2012 fundamentals
• Knowledge of Microsoft Windows Client fundamentals; for example, working knowledge of Windows 7
• Knowledge of Windows Assessment and Deployment Kit (WADK) components including Windows PE, Windows System Image Manager (SIM), Volume Activation Management Tool (VAMT), ImageX, User State Migration Tool (USMT), and Deployment Image Servicing and Management (DISM) concepts and fundamentals