Negotiation Skills Training

What is Negotiation Skills Training?

In the competitive trading conditions of the twenty-first century, we are all under pressure to deliver better results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more.

This Negotiation Skills training course describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives.

Negotiation Skills

Course Objectives

By the end of this negotiation training course, delegates will:

  • Have the knowledge and tools necessary to be able to conduct any negotiation as a competitive and collaborative negotiation
  • Understand how to make the most effective use of time available for negotiation preparation
  • Appreciate the benefits of a wide range of persuasion techniques which are effective in commercial negotiations
  • Be aware of the most commonly used tricks, traps and ploys used in negotiation and, more importantly, how to deal with them
  • See for yourself the factors which make the difference between effective and average negotiators

Who is this course for?

This training course is ideal for sales staff, account managers and general managers that find themselves struggling to get the deal done on their terms!

The Process Of Negotiation

  • the value of negotiating
  • how negotiating differs from selling
  • when selling stops and negotiation begins

How To Plan The Strategy

  • targets - your bottom line and optimum aim
  • tactics and objectives
  • planned concessions
  • establishing the climate
  • pursuing a ‘win-win’ outcome
  • retaining flexibility

The Negotiation

  • understanding the other side’s needs and motivation
  • interpersonal skills and body language
  • presenting your case
  • opening bids and offers
  • dealing with objections and rejections
  • how to avoid deadlock or how to make deadlock work for you
  • give and take – the skill of negotiation
  • the importance of summarising
  • bargaining
  • dealing with intimidating tactics

Clinching The Deal

  • going for commitment
  • how to close
  • developing a long term relationship and preparing the climate for future negotiations

Telephone Negotiation

  • voice and personality projection
  • using silence
  • controlling the call
  • how to implement the negotiating process using the telephone

Action Plan

  • participants plan and discuss what they will actually do upon their return to work

After the [Negotiation Skills] training session, all managers at Ongame Studios have really benefited from the training and look at each negotiation in a new light. In terms of benefit for the company, I know we have already had ROI (return on investment) from this training session. Many of the managers have also gained from it in their personal life! Thanks again for a great session!

David Flynn - Ongame Studios

Tony runs a very informative and practical negotiation course that will inspire you in the everyday negotiations that take place. Highly recommended.

Lloyd Kane - Travel Nation

Tony was very insightful and showed a real understanding of the subject. The course and examples were perfectly tailored for our industry

Travel Nation

A great day - lots of good tips, open discussion and explanation to help with putting it all into practice.

Sophie Vintner - Travel Nation



Starting Price:£1095

Duration:1 Day

Negotiation Skills Training Calendar


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Starting Price:£1095

Duration:1 Day

Negotiation Skills Training

Sorry! Our team is updating this schedule!

----- OR -------

Please reach us at+44 20 4571 2395 or or for more information about the schedule

Negotiation Skills Training

Sorry! Our team is updating this schedule!

----- OR -------

Please reach us at+44 20 4571 2395 or or for more information about the schedule

Negotiation Skills Training

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6 Months Access - £219
1 Year Access - £439

Your Online (Negotiation Skills Training) Package

Upon purchase you will receive a password via the email you used to purchase the course.

You will then be able to login to our online learning platform with your email and password.

You will have access to the platform for 90 days to complete your course.

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Onsite Training

Our Onsite/In-house Training method is most selected by organisations, as it allows them to train their employees at their choice of place. We can also tailor the course content to focus on your needs.

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Some Facts Worth Shouting About

To win in this competitive world, you need to be constantly moving forward, and Silicon Beach Training is the one that can help you. Our courses are highly engaging as we have high-quality and certified training courses for both individuals and organisations that are structured in easy to digest modules. We don't compromise on the quality of our trainers. We have:

Our Clients

With extensive experience working with large organisations, national and local government, universities, charities, SMBs and individuals we believe that no client is too big or too small. This creates a diverse atmosphere on our scheduled courses with the opportunity to discuss solutions for a wide range of problems. We excel at developing bespoke training solutions for prestigious clients including EDF Energy, Sport England and Tesco PLC.

Banco Central Do Brasil

Nationwide Building Society

EDF Energy

EDF Energy

Sport England

Sport England

Tesco PLC

Tesco PLC

Imperial College London

Imperial College London

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