There are many different ways to manage something and the methodologies of PRINCE2®, Agile, SCRUM and ITIL® help. In this post our expert John A G Smith explains how a system or 2 can keep our world spinning on the correct axis!
It’s all about systems. Whether you’re looking at something as small as an individual business task or as large as a whole company, they’re all systems. We’re surrounded by the things. We live on a planet within the solar system. Our shower is supplied by a hot water system. I’m writing this on a computer system. Indeed we are each our own individual system: the human body.
Image - Panel 6 Solar Systemm, Ralph Buckley
So what, I hear you say, is a system? And what qualifies each mentioned above as one of them?
It is generally accepted that a system has five components: Inputs, outputs, processes, stores and a boundary.
John A G Smith
5 Aug 2016
Planning a content marketing strategy for 2016?
Looking for useful content marketing guides that hit the marketing spot?
There have been countless blog posts and guides written on the subject, and the list grows daily. But the problem isn’t a lack of knowledge or how-to information. The problem is finding a content marketing guide that meets your needs at your level of expertise. And dare I say who’s got the time to trawl through numerous guides. Isn’t it better to just get on with it?
While it’s tempting to get stuck in, one of the key things about content marketing is having a solid plan and editorial calendar. By investing the time to align your content marketing efforts to your business objectives you will reap the rewards - Google absolutely loves quality fresh content. There are loads of comprehensive guides but some are overwhelming for content marketing newbies. With this in mind we’ve produced a round up of the top 5 content marketing guides on the interwebs to save you time in planning your 2016 content marketing plan.
Aaron Charlie
19 Nov 2015
We are each set a myriad of targets throughout our lives, by ourselves and by others. How can a leader ensure that the right targets are set to achieve the best from their workers? Learn how to motivate your team and strengthen your techniques but joining one of our Leadership courses.
Leadership by Pedro Ribeiro Simões
I was waiting for the Number 7 bus that would transport me in comfort to the delights of Brighton Marina when I noticed the sign on the side that proudly boasted, “Up to every 7 minutes” and this puzzled me. A quick check on the timetable confirmed my suspicion that, in fact, seven minutes was the shortest time one would have to wait for this hybrid drive, low energy, environmentally friendly behemoth.
Now if someone promised to do a job, say clean your car, you might ask for an estimate of the price.
“Up to seven quid, gov’nor,” he might proclaim so, on that basis, you give him the work.
How would you feel if, the job is done, he now held out his mitt for a tenner?
John A G Smith
12 Aug 2016
Facilitation is a skill crucial in guiding a meeting to make a decision or think of a solution without providing it. Our writer John A G Smith uses his experience to explain why learning Facilitation Skills is so much better than 'B.A. Ping Pong'?!
The Rules of B. A. Ping Pong
It’s a game that every Business Analyst has played. Many do not even have a name for it and, of those that do, it’s usually unrepeatable in polite company. I call it ‘B. A. Ping Pong’ … although maybe that should be ‘wiff waff’?
Image courtesy of Wikimedia
The rules are very simple and any Business Analyst can play. Here’s how it works:
John A G Smith
12 Jul 2016
The outsourcing of IT and other services is now common practise. Problems can arise when it is seen as a means to pass on responsibility for service management or IT service management.
Image -'Service' by SaschaKohlmann
There are a significant number of problems for which the application of ITIL disciplines can bring substantial benefits. All of which are covered in the ITIL Foundation course.
As with many technical subjects, a little storytelling makes concepts easier to understand, so we asked our expert John A.G. Smith takes a lighter look at the subject of ITIL Contracts, Services and Agreements.
John A G Smith
8 Jun 2016
Every business needs to make changes but problems arise when there is no one in place to manage those changes......our writer John A G Smith helps explain how important Change Management is:
Harry studied the paperwork for a few minutes and then looked up.
“You’re absolutely right,” he said, “the change is essential and urgent. I’ll give you access to the Live Library. You and your team go ahead and build the change. When you you’ve tested it I’ll give you the password and you can put it into live.”
I was stunned. He was right about the urgency but this was way out of line. Here I was, just a subcontractor, being given the keys to the kingdom.
“What about Change Management?” I asked. “And doesn’t it have to go through the Change Advisory Board? Doesn’t anyone have to sign it off?”
“Nah.” He leaned back in his chair, legs straight and thrust his hands deep in his pockets. “The problem here is that our systems are too dynamic. We’ve got so many urgent changes going on that any sort of Change Management system will just get in the way. It would slow the whole thing up and be too much of a drag on everything.”
John A G Smith
26 Aug 2016
The famous and fabled are always reeling off catchy one-liners.
Some of them mean nothing, some are just funny and some are life-altering.
Most of these quotes were concocted prior to the existence of the internet, let alone blogging, but in many ways they’re appropriate as guidelines for online writers in the modern age.
None are steadfast rules but all contain something insightful.
Of course, to become a great blogger, you should come on our Blogging and Content Marketing Training which is ideal for both businesses and individuals.
So without further ado, here are 20 famous (or almost-famous) quotes that have nothing todo with blogging but which every blogger should remember.
Heather Buckley
26 Jul 2013
If you write for both a personal and a business blog you need to tailor your approach to suit a different audience or you'll risk losing readers.
If you find yourself writing about your cat's almost human-like facial expressions on your tech business blog more often than you find yourself writing about Apple or Facebook, you ought to read on.
Blogging is an important part of a broader SEO strategy which is why Blogging and Content Marketing Training is included as one of our SEO Training Courses.
These are the main differences between the two styles of blogging and why they are important to remember. Of course there are always exceptions to the rule. If your tech blog readers like cats then you might be on to a winner.
Aaron Charlie
16 Nov 2012