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Essential Soft Skills for Great Project Managers

t's certainly the case that to really succeed in Project Management you need to have a solid technical knowledge and be able to use the tools and services available to you effectively. These Hard Skills of the sort you can learn on our Project Management training courses are vital because without them a Project Manager cannot really guide their team nor fully understand the details of the project.

However, what makes a truly great Project Manager is the ability to balance these technical hard skills with interpersonal, or soft, skills. Soft skills needed for Project Management are often difficult to nail down, with no real definitive answer as to what is required and what is desired.

Here's what we think are the 4 essential Project Management soft skills:

1/ Communication

So many issues arise during projects due to bad communication. This may be the Project Manager misunderstanding the requirements of the Project Board or team members not being given clear instructions.

Make sure you have the ability to both listen and explain. Listening really means active listening; not assuming based on past experience or pretending to accept their way while secretly planning to continue with your own methods.

Simple words at first and then more detailed points go along way when trying to explain a course of action or reason for one to team members. Nip any misunderstandings in the bud by asking for feedback. Get them to offer any problems they see or clarifications they require, upon explanation rather than days or weeks later, when some damage may have already been done.

user Andy Trainer

date 17 Jan 2013

Building Rapport With Just About Anyone

In this post our trainer Shaun guides you through how to forge strong relationships with the different people you meet each day including, if you're a trainer, your delegates.

True communication requires a connection between people. When you want to build rapport with someone at work, at home, on a course, in a relationship, when trying to sell something or when trying to buy something, you should consider the following tips:

Learn all the skills you need to build rapport with your delegates on our Train the Trainer Course.

First Impressions

It may seem unfair that we are judged on our appearance but research indicates that people form a lasting impression of us within the first five minutes of meeting. Make sure you make a great first impression by dressing to impress, smiling and being assertive (which also leads to greater self-confidence!) and giving a firm handshake.

Finding Common Ground

Finding common ground or common interests is a good way to start a conversation. For example talk about work, sport or children and remember this common ground for future conversations. People will be much more open and trusting if they recognise a bond between you.

user by Shaun

date 11 Jan 2013