Shaun is one of our lead Management trainers. He regularly runs our Management Skills, Leadership and Train the Trainer courses. In this blog post he draws on content from his Facilitation Skills course. If you want to know more about this topic then why not give us a call on 01273 622272? We will do our best to find you the most suitable course.
The word "facilitate" doesn't mean to lead, control, or direct. Facilitate simply means to make easier. In a practical sense, the job of a facilitator is to help create a space that is comfortable and productive for a group of people. Facilitating is like adding oil to a car. Facilitators make meetings, discussions, and events of all sorts run smoothly.
Here are some tips on facilitating:
Setting the Tone
The opening stage of any session is a good time for setting the tone and establishing group norms. Facilitators are carefully watched for signs of behaviour that is appropriate or inappropriate, so lead by example and use this time to introduce and model appropriate types of behaviour.
Stay Neutral
You should avoid sharing a strong opinion; as a facilitator, if you want to say something, call on yourself in turn, but make sure you don't use your role to dominate the discussion. Furthermore, you should not allow people with race, class, gender, or other subtle or non-subtle privilege to dominate a meeting. As a facilitator, you should encourage everyone to participate while moving the meeting along to meet time and agenda limits.
Andy Trainer
13 Aug 2012