Ensuring quality is upheld with PRINCE2® is an ongoing process which means it requires continuous auditing. You can learn how to do this on our PRINCE2 Training Courses.
When managing a project with PRINCE2, it is necessary to prove to the customer that along the way, all the necessary quality management was undertaken. As such it is important to follow the Quality Trail.
In this post we'll outline each step of the Quality Trail, the resultant product and how to go about enacting it.
1/ Ascertaining Customer Expectations
Product = Project Mandate/Brief
Process = Starting up a Project (SU)
What needs to be done to make the end product adequate for customers and staff?
Andy Trainer
26 Nov 2012