The Johari Window model, devised by American Psychologists Ingham and Luft during a research period at the University of Los Angeles in 1955, is a behavioural model which aims to boost group relations through individual self awareness and mutual (group) understanding.

The model is a combination of the first names of Joseph Luft and Hari Ingham; they’re remembered over fifty years later which shows what good workplace relationships can achieve.

The Johari Window model is particularly useful in assessing group relations with other parties. Despite being published over fifty years ago, the model is still relevant in the work place today. This is due to current popular workplace emphasis on cooperation, inter-group development, interpersonal development, soft skills, behaviour and the influence of these factors.

The ease of using the Johari Window Model to understand relationships between employees and the employer within the Psychological Contract is an invaluable benefit to businesses.

What Does The Johari Window Mean?

The model is, on the face of it, is as simple as it appears. Its application in the workplace is slightly more tricky, but we’ll get to that later.

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BrightonSEO usually ends with a 'Lightning Talks' session but this year Kelvin switched up the format and introduced a 'Greatest Tips Session'.

The idea: every speaker from the day shares their top actionable SEO tip that attendees can start using when back in the office on Monday morning. We particularly liked the idea because it meant a chance to catch tips from speakers which we'd missed on the day.

We came away with 21 fantastic tips which we couldn't help but share with those who couldn't make it on Friday.

You can watch the full video, skim through the quick tips, or read the full transcript with our thoughts below.

Is this the end of click-bait? Facebook has announced changes to the News Feed that should reduce the amount of click-bait headlines and improve user experience. What effect does this have on Facebook page owners?

Firstly, here's how Facebook is going to decide which posts are click-bait:

• Short clicks - a user clicks on a link and then quickly clicks back to Facebook. This indicates that the content did not match the headline. In reverse, the longer someone spends on a link, the more useful it will look to Facebook.
• Engagement - links that receive a lot of clicks but very few shares and likes will also be flagged as click-bait as it shows that the link was not valuable enough to earn a recommendation.

The psychology of social proof gives marketers an incredible tool for increasing the reach of their content.

We are influenced and we influence others based on the groups we identify with and the content we share online.

Digital marketing can tap into that mentality to increase inbound traffic and drive conversions; Social Influence Marketing.

The theory of social influence is excellently explained by Victor Yocco for Smashing Magazine in his article 'Social Influence: Incorporating Social Identity Theory Into Design'.

I recommend reading Victor's post first to understand the theory behind social identity and then come back to find out more about how you can apply it to your own site.

Victor sees great opportunity for designers to enhance websites and products by using social identity theory in the way that Nike has built an entire network around Nike+.

You don't have to build your own social network from scratch to take advantage of social identity theory. It can be as simple as adding sharing buttons to your site.

Social Influence Marketing is simply the use of social signals to increase online reach and improve conversion rates.

Not sure where to start with social media? Create your own effective strategy with Social Media training, part of our comprehensive Digital Marketing training package. It will really help you to improve your outreach skills so that you can start working on social influence marketing!

I believe there are three main social signals to identify; everyone, friends and celebrities.

Delegating is one of the most challenging skills for new managers.

Too many new (and experienced!) managers struggle to give up work and find themselves stressed and overworked.

Is this you?

Effective delegation is essential for effective management.

In this post I'm going to run through some classic signs of poor delegation and help you overcome them.

If you're struggling with your new management role or want to upskill before making the leap, come on our Management Skills for New Managers course which includes a session on delegation.

Twitter cards are an easy and effective way to make your tweets stand out in your followers' feeds.

Don't be limited by 140 characters, add enhanced links, product descriptions, media and more - all without affecting that character count!

You can start using Twitter cards by adding a few lines of HTML to your pages which will then generate the card when someone tweets that link - this is a quick setup that should have a huge impact on your visibility on Twitter and help drive engagement.

They also have the added bonus of unlocking Twitter Analytics (Twitter advertisers will already have access).

Twitter Card Types

• Summary Card: A card for links including title, description, thumbnail image and author/publisher @ handle
• Summary Card with Large Image: Same as summary card but with larger image and small description
• Photo Card: Card with one photo
• Gallery Card: Collection of up to 4 photos
• App Card: Highlights a mobile app with a download link
• Player Card: A card that allows embedded audio & video
• Product Card: Details product information

Each card type requires a different set of meta tags which will you will need to add to your page. Once you've added the tags, you need to validate the page before Twitter approves your cards and they start showing in Tweets.

As mentioned, Twitter cards give you access to analytics to check the performance of your Tweets. It's a great way to monitor the effectiveness of different types of card and establish your top influencers.

Not getting the results you desire? Find out where you're going wrong with our 2 day Social Media workshops and learn how to start growing your network.

If you've ever tried to copy and paste from a PDF into Office software, you'll know how frustrating it can be.

Luckily, with Acrobat XI you can easily export information to any Office program - you can even just export snippets of information.

In my example, I've been sent a report and I want to do three things:

• Import the data into Excel to perform my own analysis
• Use the key points in a PowerPoint presentation
• Use insights in my own Word report

Here's how to do each task using Acrobat XI:

Convert PDF to Excel, PowerPoint & Word

This process works great for exporting data, text and graphics from PDF files and even allows you to keep your formatting.